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What You Agree To When You Use charm777

These terms set out the rules that apply every time you access the lobby, move funds through PayPal, Venmo, or Play+, or place a wager where state law permits.

Applies to all account activityPayPal, Venmo & Play+ coveredState-law eligibility appliesUpdated terms notified by emailContact support with any questions
Explore the Lobby Read FAQ
charm777 What You Agree To When You Use charm777
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you believe something has been applied to your account incorrectly, our support team is the right first stop. Queries about payment terms — including PayPal, Venmo, or Play+ transaction disputes — are handled through the same channels as general account help. Players in Philadelphia can reach us the same way as anyone else in a supported state: all contact is handled remotely.

Live Chat Open the chat widget in the lobby footer for real-time help with account terms, transaction questions, or eligibility concerns. Available during posted hours.
Email Support Send a detailed message to our support address for written responses on terms disputes, account suspensions, or withdrawal verification issues.
Account Help Center Your account dashboard includes a help section where you can submit requests and track responses related to terms questions or payment hold reviews.
YOUR ACCOUNT PROTECTIONS

How We Handle Your Data and Account Security

These terms work alongside our privacy policy to explain how account data is stored, used, and protected. We use SSL encryption across all account pages and payment flows, including PayPal and Venmo sessions. We do not sell your personal information to third parties. You can request a copy of the data we hold on your account by contacting support in writing — responses are provided within the timeframe required by applicable state law.

Data Retention

We keep account and transaction records for the period required by applicable state law and our payment processors. You may request deletion where the law allows it.

Cookie Use

Our site uses cookies to maintain your session, remember wallet preferences, and measure lobby performance. You can manage cookie settings through your browser at any time.

Account Security

Login sessions are protected with two-factor authentication. If you notice unauthorized access, contact support immediately and we will suspend the account pending investigation.

Requesting Changes

To update personal details tied to your account — name, email, linked PayPal address — submit a request through the account help center along with supporting verification.

Common Questions About These Terms

Below are the questions we hear most often about how our terms apply to accounts, payments, and eligibility. If your question isn't covered here, use live chat or email to get a direct answer.

Access depends entirely on your state's law. If online casino or sportsbook activity isn't permitted where you are, these terms do not extend eligibility to you and you should not open an account.

We notify you by email when terms change. Continued use of the lobby after the effective date counts as acceptance. If you disagree, close your account before the stated change date.

Yes. Contact support with your transaction reference number. We review payment disputes against our records and coordinate with PayPal or Venmo as needed to resolve the issue.

Submit a written request through email support or the account help center. We respond within the timeframe required by applicable state law and verify your identity before releasing any data.

No. Your account is non-transferable. Allowing another person to log in or wager under your credentials violates these terms and may result in immediate account suspension without refund of pending balances.

Identity verification must be completed on your account before any withdrawal clears. You'll need to confirm your name, address, and payment method — including the PayPal or Play+ account you're withdrawing to.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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